Privacy Policy

Introduction

Technicate Solutions, Inc. ("Technicate," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you may provide through our website. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide

We collect information you provide directly to us, such as when you fill out a contact form, request a project estimate, or otherwise communicate with us. This may include:

• Name
• Email address
• Phone number
• Company name
• Project details or descriptions you choose to share
• Any other information you choose to provide

Information We Collect Automatically

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Referring and exit pages
• Clickstream data
• Date and time of visit

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some website features may not function properly without cookies. For full details on our use of cookies, see the Cookie Policy section in our Terms page.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and project requests.
• Provide, maintain, and improve our services.
• Send you information about our services when you have requested it.
• Analyze and understand how our website is used so we can improve it.
• Comply with applicable laws, regulations, or legal obligations.
• Protect the rights, property, or safety of Technicate, our clients, or others.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects without your awareness.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who perform services on our behalf, such as website hosting, email delivery, and analytics. These providers are contractually obligated to use your information only to perform services for us.
• Law enforcement or government entities as required by law or in response to a valid subpoena or court order.
• Other parties with your explicit consent or at your direction.

Your Rights Under CCPA

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information.

To exercise any of these rights, please contact us at legal@technicate.com or by phone at (916) 880-1128. We will respond to verified requests within the timeframe required by applicable law.

Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards appropriate to the sensitivity of the information we hold.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our practices change or as required by law. The revised version will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. Your continued use of our website after any changes signifies your acceptance of the revised policy.

If we make material changes to how we handle your personal information, we will make reasonable efforts to notify you, which may include posting a prominent notice on our website.